87 Retail KPIs: The Definitive Guide for Store Managers (2024)
For store managers to compete effectively, they need retail KPIs and metrics and have the know-how to optimize store performance.
Ronny Max is an author, speaker, and executive coach. In 2015, Ronny served as the domain expert at Stanford University Vision Project, the first research venture into AI technologies for physical retail. In 2017, she founded the Behavior Analytics Academy. Ronny Max coined and developed the In-Store Optimization (ISO) frameworks for physical environments.
For store managers to compete effectively, they need retail KPIs and metrics and have the know-how to optimize store performance.
Concept Stores, Experiential Retail, and Flagships in NYC. Get Google Map for New York Shopping store tour (2022)
People Tracking Technologies generate actionable insights to increase conversion rates and profits of physical locations
Mall Analytics: With tracking technologies and Digital Malls, mall owners can increase revenue by optimizing Anchor Tenants and Tenant Mix
In-Store Optimization is the process of analyzing behaviors to increase profits and improve customer experience in physical stores.
Get Actionable Insights with In-Store Customer’s Journey Analytics – Purchase Points, Customer Engagement & Path Analysis – start TODAY!
People counting sensors measure foot traffic for demand forecasting, sales conversion, and occupancy in real-time—trends in 2021.
Optimal Service Time measures the effectiveness of good customer service, specifically the impact of event duration on in-store conversion
Heuristic Evaluation is the first step in building the In-Store Sales Funnel. Get the #1 framework for tracking customer behaviors in stores.
Good Enough Accuracy: a WINNING In-Store Customer Tracking Solution evaluates Data Quality as a function of Retail Goals, Location and Time, and Audits