Our Professional
Service Process
From initial consultation to final installation - here's how we deliver exceptional results
Step-by-Step Service Process
Our systematic approach ensures quality results every time
Initial Contact & Consultation
Contact us by phone, email, or through our website form. We'll discuss your needs, timeline, and provide initial guidance on suitable options for your space and budget.
Duration: 15-30 minutes
Cost: Free
Free In-Home Measurement
Our experienced technician visits your location to take precise measurements, assess window types and conditions, and discuss specific requirements for optimal functionality and appearance.
Duration: 30-60 minutes
Cost: Free
Detailed Quote & Selection
Within 24 hours, we provide a comprehensive quote including materials, labor, warranty details, and timeline. We review options with you and help select the best solution for your needs and budget.
Duration: Same day - 24 hours
Cost: No obligation
Order & Material Preparation
Once approved, we order all materials and prepare for installation. This includes quality checks, custom cutting if needed, and scheduling coordination to minimize disruption to your routine.
Duration: 3-7 days
Cost: Included in quote
Professional Installation
Our skilled technicians arrive on schedule with all tools and materials. Installation includes precise mounting, operation testing, safety checks, and complete cleanup of the work area.
Duration: 1-4 hours (varies by project)
Cost: Included in quote
Final Inspection & Training
We demonstrate proper operation, provide maintenance tips, and conduct a final quality inspection with you. Any adjustments are made immediately to ensure your complete satisfaction.
Duration: 15-30 minutes
Cost: Free
Follow-Up & Warranty Support
We follow up within a week to ensure everything is working perfectly. Our 5-year warranty covers any issues, and we're always available for questions or future service needs.
Duration: Ongoing support
Cost: Free follow-up
Why Our Process Works
Three decades of experience have refined our approach to ensure exceptional results and customer satisfaction on every project.
Attention to Detail
Every measurement is double-checked, every installation is tested thoroughly, and every customer interaction reflects our commitment to quality.
Clear Communication
You'll always know what to expect, when to expect it, and what it will cost. No surprises, no hidden fees, no communication gaps.
Quality Materials
We work only with trusted suppliers and premium materials. Your window treatments are built to last and backed by comprehensive warranties.
Service-Specific Processes
Tailored approaches for different service types
Installation Process
- ✓ Pre-installation site preparation
- ✓ Precise measurement and marking
- ✓ Professional mounting and alignment
- ✓ Operation testing and adjustment
- ✓ Safety feature verification
- ✓ Complete cleanup and walkthrough
Cleaning Process
- ✓ Careful removal and packaging
- ✓ Fabric assessment and testing
- ✓ Specialized cleaning methods
- ✓ Gentle drying and pressing
- ✓ Quality inspection and folding
- ✓ Professional reinstallation
Repair Process
- ✓ Comprehensive problem diagnosis
- ✓ Parts availability assessment
- ✓ Repair or replacement execution
- ✓ Operation testing and calibration
- ✓ Safety checks and adjustments
- ✓ Preventative maintenance advice
Our Commitment to You
What you can expect from Mcs Drapery Services
Punctuality
We arrive on time, every time. If we're running late, we call ahead with updated arrival times.
Professionalism
Uniformed technicians, clean work practices, and respectful interaction with you and your property.
Quality Workmanship
Every installation meets our exacting standards. We take pride in work that reflects our family name.
Fair Pricing
Transparent quotes with no hidden fees. You pay for quality work, not overhead or sales commissions.
Ready to Experience Our Process?
From your first call to long-term satisfaction, we're committed to providing an exceptional experience. See why New Hampshire has trusted Mcs Drapery Services for over 15 years.