Privacy Policy

How we protect and handle your personal information

Last updated: December 21, 2025

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request a quote or estimate for our services
  • Schedule an appointment or consultation
  • Contact us through our website, email, or phone
  • Subscribe to our newsletter or marketing communications
  • Leave a review or testimonial

This information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Property address where services will be performed
  • Service preferences and special requirements
  • Payment information (processed securely through third-party payment processors)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address and browser information
  • Pages viewed and time spent on our website
  • Referring website information
  • Device and operating system information

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To provide, maintain, and improve our window treatment services
  • Communication: To respond to your inquiries and provide customer support
  • Scheduling: To schedule appointments and consultations
  • Marketing: To send you promotional materials and updates about our services (with your consent)
  • Legal Compliance: To comply with applicable laws and regulations
  • Website Improvement: To analyze website usage and improve user experience

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, such as:

  • Payment processors for secure transaction handling
  • Email service providers for communication
  • Website hosting and analytics services
  • Appointment scheduling systems

Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal processes.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your data in a structured format

To exercise these rights, please contact us at info@behavioranalyticsretail.com or call us at (603) 379-6226.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more detailed information, please see our Cookie Policy.

7. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

9. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Mcs Drapery Services

44 Lafayette Road

North Hampton, NH 03862

Phone: (603) 379-6226

Email: info@behavioranalyticsretail.com

10. Governing Law

This Privacy Policy is governed by the laws of the State of New Hampshire, United States. Any disputes arising under this policy will be resolved in accordance with New Hampshire law.